Summary of Qualifications

·         Dedicated professional with broad IT background and experience.

·         Broad knowledge and experience in Information technology field, including system hardware, data processing, databases, customer service, technical support, design, and systems administration on several OS environments as well as mixed OS environments.

·         Comprehensive understanding of development methodology from multiple perspectives: user, designer, developer, and project manager.

·         Extensive experience in developing in small group atmosphere; able to effectively communicate with all levels of management, customers, development team members, and vendors.

·         Detail oriented and committed to delivering superior quality work.

 

Technical Skills

Works well in small group projects, as well as on individual projects. Is an all around IT employee, utilizing procedural knowledge in hands-on positions in order to better design, program, and implement larger projects that will better fit the needs of the client or organization.

Development Languages

C, C++, Java, JavaScript, Visual Basic, awk, sed, Python, Perl, HTML, DHTML, CSS, Shell scripting (including C Shell, Korn Shell, Bash, DOS Batch files, NT/2000 login scripts), Progress (Character Development), MySQL, Oracle, DB2

Methodologies

SDLC, JAD, RAD, CDO.

Development Experience

·         Created toolset for editorial staff of encyclopedia that allowed them to web log and adjust the website’s home page in real-time.

·         Developed shell scripts in C Shell, Korn Shell to custom-fit end users’ facilities needs, to automate daily processes for end-users and to map network drives, as well as to implement session cookies throughout organizations.

·         Re-engineered Perl program that parsed a custom database nightly in order to rebuild company home page with live data.

·         Designed, programmed, and implemented new program that combined several embedded CGI scripts on the live site, allowing all functions to run nightly on a schedule, and added functionality for instant updating.

·         Developed new process for automation of monthly updates and indexing of DB2 database for IBM SP 6000 server.

·         Created contact management system in Visual Basic employing the CDO COM object for company’s initiative.

Information Technology Experience

·         UNIX, Linux, DOS, Windows, and Macintosh support for end users, both in field and via phone/email.

·         PC and Server hardware configuration, original build and implementation, support and repair.

·         Automated nightly backups and data processing flow, including EDI transfers, as well as monitoring and power control (uptime) systems.

·         Assisted in complete table redesign of an enterprise-level database (Y2K project).

·         Designed websites for clients to implement e-commerce, increasing each client’s sales.

·         Worked with design teams to specify new applications; provided technical analyses to ensure quality of deliverables.

·         Assisted in Design, installation, and implementation of CAT5 and fiber optic data and telephone networks for varied clients.

·         Customer service and technical support, internal corporate reporting, customer product orders and EDI data exchange regarding software development products.

·         Provided end user training on proprietary software system performed on a daily basis.  Also trained users of varying skill levels the effective use of software, including Operating System (including MS Windows, Linux, Macintosh, etc.), Productivity Suites (including MS Office, StarOffice, KOffice, etc.), and other various packages.

Work History

Education

2001-2004 University of Phoenix Phoenix, AZ

Bachelor of Science: Information Technology GPA: 3.9

Graduated Cum Laude

1996-1996 Perimeter College Conyers, GA

Major: Computer Science

1994-1995 Kennesaw State University Marietta, GA

Major: Communications

1992-1994 Young Harris College Young Harris, GA

Associate of Science: Computer Science

1988-1992 Morgan County High School Madison, GA

Diploma with academic seal